Your products will ship within two to five days of order. Then due to COVID-19 delays it may take up to three week for your product to reach your doorstep. Thanks for your understanding and supporting a small business during these times!
Instead of returning items, you can contact us for your full refund. Why? Returns run counter to our emphasis on sustainability, every return has a carbon foot print. So just email us and tell us what went wrong, send along a pic, and we will give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.
Cancelations are possible if you do not receive your package within timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.
If there's an issue with your order--If its wrong size, wrong color, defective, or otherwise not exactly what you wanted--then simply notify us, and we 'll give you a refund. You won't be asked to ship the product back to us.
We do not offer exchanges. However, if for any reason you didn't get the exact product you expected. Just let us know and we 'll get you a new one.